rfc9945.original.md   rfc9945.md 
--- ---
title: "IETF Community Moderation" title: "IETF Community Moderation"
category: bcp abbrev: "IETF Community Moderation"
number: 9945
seriesno: 245
docname: draft-ietf-modpod-group-processes-latest docname: draft-ietf-modpod-group-processes-latest
category: bcp
submissiontype: IETF submissiontype: IETF
number:
date:
consensus: true consensus: true
v: 3 ipr: trust200902
obsoletes: 3683, 3934 obsoletes: 3683, 3934
updates: 2418, 9245 updates: 2418, 9245
venue: pi: [toc, symrefs, sortrefs]
mail: mod-discuss@ietf.org v: 3
github: larseggert/draft-ietf-modpod-group-processes lang: en
latest: https://larseggert.github.io/draft-ietf-modpod-group-processes/draft-ietf date: 2026-02
-modpod-group-processes.html area: GEN
workgroup: modpod
keyword:
author: author:
- -
name: Lars Eggert name: Lars Eggert
role: editor role: editor
org: Mozilla org: Mozilla
street: Stenbergintie 12 B street: Stenbergintie 12 B
city: Kauniainen city: Kauniainen
code: "02700" code: "02700"
country: FI country: FI
email: lars@eggert.org email: lars@eggert.org
uri: <https://eggert.org/> uri: https://eggert.org/
- -
name: Eliot Lear name: Eliot Lear
role: editor role: editor
org: Cisco Systems org: Cisco Systems
street: Richtistrasse 7 street: Richtistrasse 7
code: "8304" code: "8304"
city: Wallisellen city: Wallisellen
country: Switzerland country: Switzerland
phone: "+41 44 878 9200" phone: "+41 44 878 9200"
email: lear@lear.ch email: lear@lear.ch
normative: normative:
informative: informative:
IESG-SPAM: IESG-SPAM:
title: IESG Statement on Spam Control on IETF Mailing Lists title: IESG Statement on Spam Control on IETF Mailing Lists
date: 2008-04-18 date: 2008-04-14
author: author:
- org: IESG - org: IESG
target: https://datatracker.ietf.org/doc/statement-iesg-iesg-statement-on-spam-co ntrol-on-ietf-mailing-lists-20080414/ target: https://datatracker.ietf.org/doc/statement-iesg-iesg-statement-on-spam-co ntrol-on-ietf-mailing-lists-20080414/
AHP: AHP:
title: IETF Anti-Harassment Policy title: IETF Anti-Harassment Policy
date: 2013-11-03 date: 2013-11-03
author: author:
- org: IESG - org: IESG
target: https://www.ietf.org/about/groups/iesg/statements/anti-harassment-policy/ target: https://www.ietf.org/about/groups/iesg/statements/anti-harassment-policy/
OT: OT:
skipping to change at line 68 skipping to change at line 70
date: false date: false
target: https://www.ietf.org/contact/ombudsteam/ target: https://www.ietf.org/contact/ombudsteam/
MODML: MODML:
title: IESG Guidance on the Moderation of IETF Working Group Mailing Lists title: IESG Guidance on the Moderation of IETF Working Group Mailing Lists
date: 2000-08-29 date: 2000-08-29
author: author:
- org: IESG - org: IESG
target: https://www.ietf.org/about/groups/iesg/statements/mailing-lists-moderatio n/ target: https://www.ietf.org/about/groups/iesg/statements/mailing-lists-moderatio n/
DP: DP:
title: IESG Statement on Disruptive Posting title: IESG Statement on Disruptive Posting
date: 2006-02-16 date: 2006-02-17
author: author:
- org: IESG - org: IESG
target: https://www.ietf.org/about/groups/iesg/statements/disruptive-posting/ target: https://www.ietf.org/about/groups/iesg/statements/disruptive-posting/
--- abstract --- abstract
The IETF community will treat people with kindness and grace, but not endless patienc e. The IETF community will treat people with kindness and grace, but not endless patienc e.
This memo obsoletes RFCs 3683 and 3934, and it updates RFCs 2418 and 9245 This memo obsoletes RFCs 3683 and 3934, and it updates RFCs 2418 and 9245 by
establishing a policy for the moderation of disruptive establishing a policy for the moderation of disruptive
participation participation
across the IETF's various public contribution channels and discussion fora. across the IETF's various public contribution channels and discussion fora.
It establishes guardrails It establishes guardrails
for moderation and a moderator team. That team will develop a for moderation and a moderator team. That team will develop a
set of moderation procedures and facilitate their consistent implementation with set of moderation procedures and facilitate their consistent implementation with
chairs and administrators. chairs and administrators.
--- middle --- middle
# Introduction # Introduction
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It creates a It creates a
moderator team to develop procedures and to facilitate their consistent moderator team to develop procedures and to facilitate their consistent
application. application.
This memo obsoletes and updates some prior IETF processes, summarized here. This memo obsoletes and updates some prior IETF processes, summarized here.
Background information is described in more detail in {{motivation}}. Background information is described in more detail in {{motivation}}.
This memo makes the following changes to existing processes: This memo makes the following changes to existing processes:
- Obsoletes {{?RFC3683}} as the "posting rights" (PR) action it defines - Obsoletes {{?RFC3683}} as the "posting rights" (PR) action it defines
are replaced by processes defined herein; is replaced by processes defined herein;
- Obsoletes {{?RFC3934}} as it replaces working group moderation - Obsoletes {{?RFC3934}} as it replaces working group moderation
procedures; procedures;
- Obsoletes {{Section 3 of ?RFC9245}} and the second paragraph of - Obsoletes {{Section 3 of ?RFC9245}} and the second paragraph of
{{Section 4 of ?RFC9245}}, as the moderator team replaces the {{Section 4 of ?RFC9245}}, as the moderator team replaces the
IETF discussion list moderation team. IETF discussion list moderation team.
- Updates {{Section 6.1 of !RFC2418}}, because the moderator team will - Updates {{Section 6.1 of !RFC2418}}, because the moderator team will
work together with working group chairs to moderate disruptive work together with working group chairs to moderate disruptive
behavior. behavior.
The processes described in this memo are solely applicable to IETF The processes described in this memo are solely applicable to IETF
activities, and not to other related organizations, such as activities, and not to other related organizations, such as
the Internet Research Task Force (IRTF), the Internet Research Task Force (IRTF),
the Internet Architecture Board (IAB), the Internet Architecture Board (IAB),
the RFC Series Working Group (RSWG), the RFC Series Approval Board (RSAB), the RFC Series Working Group (RSWG), the RFC Series Approval Board (RSAB),
or the Independent RFC Submission Stream, without their explicit agreement. or the Independent RFC Submission Stream, without their explicit agreement.
These changes take effect when the procedures described These changes take effect when the procedures described
in {{prod}} have been approved by the IESG. in {{prod}} have been approved by the IESG.
## Terminology Note ## Terminology Note
Below, the term "administrator" refers to the people who In this document, the term "administrator" refers to the people who
are assigned by the IESG to manage a particular public participation are assigned by the IESG to manage a particular public participation
channel or discussion forum. This memo uses the term "forum" channel or discussion forum. This memo uses the term "forum"
to refer to any public IETF participation channel, such as a mailing list, to refer to any public IETF participation channel, such as a mailing list,
chat group, or discussion in a collaborative tool such as GitHub or chat group, or discussion in a collaborative tool such as GitHub or
GitLab. For example, working GitLab. For example, working
group chairs are administrators of all the public fora that their working groups group chairs are administrators of all the public fora that their working groups
use, which typically includes mailing lists and chat groups, but might use, which typically includes mailing lists and chat groups, but might
also include collaborative tools such as GitHub or GitLab. Another example also include collaborative tools such as GitHub or GitLab.
of administrators are the "owners" of non-WG IETF mailing lists. The "owners" of non-WG IETF mailing lists are another example of administrators.
## General Philosophy {#genphil} ## General Philosophy {#genphil}
This policy's cornerstone is that individuals are responsible for This cornerstone of this policy is that individuals are responsible for
furthering the goals of the IETF as an organization {{!RFC3935}} furthering the goals of the IETF as an organization {{!RFC3935}}
in a manner consistent with the policy laid out in {{!RFC7154}}. in a manner consistent with the policy laid out in {{!RFC7154}}.
Disagreement and diverse points of view within any standards organization Disagreement and diverse points of view within any standards organization
are to be expected, and are even healthy. are to be expected and are even healthy.
The IETF is an open standards organization with a discussion-based rough The IETF is an open standards organization with a discussion-based rough
consensus process, a non-normative description of which is in {{?RFC7282}}. consensus process, a non-normative description of which is in {{?RFC7282}}.
Engaged, respectful discussion that is within the scope of an IETF forum Engaged, respectful discussion that is within the scope of an IETF forum
should therefore not be considered disruptive, should therefore not be considered disruptive,
nor should someone be considered disruptive solely because they are outside nor should someone be considered disruptive solely because they are outside
the rough consensus. the rough consensus.
However, when someone crosses the line However, when someone crosses the line
into disruptive behavior, some action must be taken in order to maintain into disruptive behavior, action must be taken in order to maintain
decorum of the community. decorum of the community.
The moderation policy goals are as follows: The moderation policy goals are as follows:
- Apply consistent, fair, and timely moderation of communication across all public - Apply consistent, fair, and timely moderation of communication across all public
online IETF participation channels and participation fora online IETF participation channels and participation fora
without regard to a participant's role in the IETF or previous technical without regard to a participant's role in the IETF or previous technical
contributions; contributions;
- Appeals are available to address disagreements about moderation actions; - Ensure appeals are available to address disagreements about moderation actions;
- Balance transparency against both privacy of individuals involved and further - Balance transparency against both privacy of individuals involved and further
disruption to the community; disruption to the community;
- Allow moderation decisions to be reconsidered; and - Allow moderation decisions to be reconsidered; and
- Provide the broadest possible latitude to all people doing moderation, so - Provide the broadest possible latitude to all people doing moderation, so
that they have the flexibility to address a broad range of individuals that they have the flexibility to address a broad range of individuals
and circumstances. and circumstances.
Questions about processes detailed below should be answered through the lens Questions about the processes detailed below should be answered through the lens
of these aims. of these aims.
The goal is explicitly **not** punishment, but to maintain an open, welcoming, The objective is explicitly **not** punishment, but to maintain an open,
non-hostile environment in which all may participate on an equal footing, welcoming, non-hostile environment in which all may participate on an
regardless of their role in the IETF or past technical contributions. equal footing, regardless of their role in the IETF or past technical
contributions.
# IETF Moderator Team # IETF Moderator Team
This memo defines a consistent approach to moderating the This memo defines a consistent approach to moderating the
IETF's various public online fora. A moderator team for the IETF IETF's various public online fora. A moderator team for the IETF
will develop and maintain guidelines for moderation and will facilitate will develop and maintain guidelines for moderation and will facilitate
their consistent implementation and application as detailed below. their consistent implementation and application as detailed below.
These changes are intended to address the issues identified These changes are intended to address the issues identified
in the previous model {{motive}} and the principles described in the in the previous model (see {{motive}}) and the principles described in the
introduction. introduction.
## Composition ## Composition
The IESG appoints and recalls moderators. The IESG appoints and recalls moderators.
The moderator team initially consists of no fewer than five individuals. The moderator team initially consists of no fewer than five individuals.
The moderator team may expand or contract The moderator team may expand or contract
based on operational experience. based on operational experience.
In selecting members, the IESG will take into In selecting members, the IESG will take into
account geographic coverage, expected and unexpected absences, and account geographic coverage, expected and unexpected absences, and
team diversity. team diversity.
Because the IESG and IAB are in the appeals chain for moderator team Because the IESG and IAB are in the appeals chain for moderator team
decisions (see {{appeals}}), the IESG must not appoint a decisions (see {{appeals}}), the IESG must not appoint a
moderator who is serving on the IESG or IAB. Individuals serving on moderator who is serving on the IESG or IAB. Individuals serving on
other bodies to which the NomCom appoints members, such as the IETF other bodies to which the NomCom appoints members, such as the IETF
Trust or the LLC Board, as well as LLC staff and contractors shall Trust or the LLC Board, as well as LLC staff and contractors, shall
also be excluded from serving on the moderator team. If a moderator also be excluded from serving on the moderator team. If a moderator
is assuming any such role, they shall step down from the moderator team assumes any such role, they shall step down from the moderator team
soon after. soon after.
### Team Diversity ### Team Diversity
Due to the global nature of the IETF, the membership of this team Due to the global nature of the IETF, the membership of this team
should reflect a diversity of time zones and other participant should reflect a diversity of time zones and other participant
characteristics that lets it operate effectively around the clock and characteristics that lets it operate effectively around the clock and
throughout the year. Ideally, the moderators should be able to throughout the year. Ideally, the moderators should be able to
respond to issues within a few hours. respond to issues within a few hours.
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# Scope and Responsibilities # Scope and Responsibilities
This policy applies to all public online IETF fora, both present and This policy applies to all public online IETF fora, both present and
future, including, but not limited to, mailing lists, chat groups, future, including, but not limited to, mailing lists, chat groups,
and discussions in other systems that the IETF or WGs have chosen to and discussions in other systems that the IETF or WGs have chosen to
employ, such as GitHub repositories, wikis, or issue trackers. employ, such as GitHub repositories, wikis, or issue trackers.
Different people have different moderation responsibilities: Different people have different moderation responsibilities:
- **Participants** should always behave in a manner discussed in - **Participants** should always behave in the manner discussed in
{{genphil}}. They are also encouraged to report disruptive behavior {{genphil}}. They are also encouraged to report disruptive behavior
directed at them or someone else to an administrator of the respective directed at them or someone else to an administrator of the respective
forum **and** the moderators. forum **and** the moderators.
- **Administrators** are primarily responsible for managing their fora in - **Administrators** are primarily responsible for managing their fora in
accordance with procedures developed by the moderators and approved by accordance with procedures developed by the moderators and approved by
the IESG. As such, they shall address reports of disruptive behavior the IESG. As such, they shall address reports of disruptive behavior
in a timely fashion, apprising moderators of reports or actions taken. in a timely fashion, apprising moderators of reports or actions taken.
Administrators may amend or rescind actions, including those taken by Administrators may amend or rescind actions, including those taken by
members of the moderation team **after** they have consulted with that team. members of the moderation team **after** they have consulted with that team.
For a working group, chairs are by default the administrators. They may For a working group, chairs are by default the administrators. They may
delegate this responsibility in the same vein as {{Section 6.4 of RFC2418}} delegate this responsibility in the same vein as {{Section 6.4 of RFC2418}},
but they must always accept, acknowledge, but they must always accept, acknowledge,
and keep track of complaints of disruptive behavior. and keep track of complaints of disruptive behavior.
Forum administrators should perform moderation in a way that Forum administrators should perform moderation in a way that
obviates the need for moderator team involvement. obviates the need for moderator team involvement.
- **Moderators** are responsible for establishing procedures to - **Moderators** are responsible for establishing procedures to
address moderation needs across all IETF fora, both present and address moderation needs across all IETF fora, both present and
future. They are a resource that the community future. They are a resource that the community
can use to address disruptive behavior. can use to address disruptive behavior.
The moderator team is responsible to the IESG. The IESG The moderator team is responsible to the IESG. The IESG
will create or designate a forum to facilitate discussion about will create or designate a forum to facilitate discussion about
moderation, and refer interested parties to that forum. moderation and refer interested parties to that forum.
Moderators may take actions when administrators do not respond to Moderators may take actions when administrators do not respond to
reports in a timely fashion. Their first action should generally be reports in a timely fashion. Their first action should generally be
to attempt to contact and advise the relevant administrators. to attempt to contact and advise the relevant administrators.
They should only take They should only take
moderation actions when administrators are not responsive, or when moderation actions when administrators are not responsive or when
someone disrupts multiple fora at the same time. Moderators should someone disrupts multiple fora at the same time. Moderators should
generally give WG chairs the opportunity to generally give WG chairs the opportunity to
manage what may be difficult and contentious debates within their manage what may be difficult and contentious debates within their
groups. Within the bounds of this principle, it is left to groups. Within the bounds of this principle, it is left to
moderators' judgment to determine when they must act, with the moderators' judgment to determine when they must act, with the
understanding that some situations may require fast responses. understanding that some situations may require fast responses.
Moderators must notify administrators of any actions they take. Moderators must notify administrators of any actions they take.
{{appeals}} discusses the handling of disagreements. {{appeals}} discusses the handling of disagreements.
Moderators are administrators for IETF Moderators are administrators for IETF
plenary fora, currently including the IETF discussion and last-call plenary fora, currently including the IETF discussion and Last Call
lists and any plenary chat sessions. They are also administrators for lists and any plenary chat sessions. They are also administrators for
any forum that does not otherwise have an administrator. any forum that does not otherwise have an administrator.
In order to scale the function, except for plenary fora as described In order to scale the function, except for plenary fora as described
above, moderators are not expected to always actively monitor above, moderators are not expected to always actively monitor
all communications. In general, they will process reports from all communications. In general, they will process reports from
participants. participants.
- **Area Directors** are expected to resolve conflicts as described here and - **Area directors** are expected to resolve conflicts as described here and
in {{appeals}}. The IESG will periodically evaluate the performance in {{appeals}}. The IESG will periodically evaluate the performance
and needs of moderators, and may appoint and recall moderators as and needs of moderators, and may appoint and recall moderators as
they deem appropriate. Apart from that, they deem appropriate. Apart from that,
the IESG shall refrain from the day-to-day operation the IESG shall refrain from the day-to-day operation
and management of the moderator team. The moderators may and management of the moderator team. The moderators may
consult with the IESG when needed. consult with the IESG when needed.
## Actions That Are Out of Scope ## Actions That Are Out of Scope
Moderator actions are only permitted for the purposes of limiting Moderator actions are only permitted for the purposes of limiting
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virtual, or hybrid virtual, or hybrid
meeting participation; content removal or redaction; and moderation or meeting participation; content removal or redaction; and moderation or
policing of private or non-IETF communications. policing of private or non-IETF communications.
While the moderator team does not moderate non-public IETF mailing While the moderator team does not moderate non-public IETF mailing
lists, the administrators of such lists can choose to adopt some of the lists, the administrators of such lists can choose to adopt some of the
procedures that the moderator team develops. procedures that the moderator team develops.
## Unsolicited Bulk Messages ## Unsolicited Bulk Messages
Unsolicited bulk messages are considered disruptive and should be handled in a Unsolicited bulk messages are considered disruptive and should be handled in a
manner consistent with the IESG statement on IETF Spam Control on IETF manner consistent with the "IESG Statement on Spam Control on IETF Mailing Lists"
Mailing Lists{{IESG-SPAM}}, or its successors. Administrators and moderators {{IESG-SPAM}} or its successors. Administrators and moderators
may take similar actions in other fora (e.g., GitHub or Instant Messaging). may take similar actions in other fora (e.g., GitHub or instant messaging).
Such actions require no additional reporting. Such actions require no additional reporting.
# Moderation Procedures and Transparency {#prod} # Moderation Procedures and Transparency {#prod}
Within the bounds of the policies set herein, the moderator team shall develop Within the bounds of the policies set herein, the moderator team shall develop
and maintain procedures and criteria relating to moderation, including and maintain procedures and criteria relating to moderation, including
the moderator team's own operating procedures. the moderator team's own operating procedures.
Those procedures and criteria shall be developed with community input, Those procedures and criteria shall be developed with community input,
be approved by the IESG prior to going into effect, be approved by the IESG prior to going into effect,
and be made public. However, they need not be documented in the RFC series. This and be made public. However, they need not be documented in the RFC Series. This
shall be the first task for the moderator team. Until shall be the first task for the moderator team. Until
those procedures and criteria are established, all previous processes those procedures and criteria are established, all previous processes
referenced in {{introduction}} shall remain in effect. referenced in {{introduction}} shall remain in effect.
The intent of this memo is to provide the widest possible freedom of The intent of this memo is to provide the widest possible freedom of
action to administrators and moderators, with the expectation that action to administrators and moderators, with the expectation that
the minimal actions necessary will be taken. Those who are directed the minimal actions necessary will be taken. Those who are directed
to stop disrupting a forum must do so immediately. to stop disrupting a forum must do so immediately.
Further disruptions may lead to further corrective actions. Further disruptions may lead to further corrective actions.
Examples of actions that could be taken include: Examples of actions that could be taken include:
- Automated rate limiting mechanisms; - Automated rate-limiting mechanisms;
- Review and approval of submissions/messages; - Review and approval of submissions/messages;
- A private or public admonishment; - A private or public admonishment;
- Temporary or indefinite suspension of participation privileges - Temporary or indefinite suspension of participation privileges
in one or more fora. in one or more fora.
These are only examples, and not in any way These are only examples and are not in any way
prescriptive. Administrators and moderators are free to decide on prescriptive. Administrators and moderators are free to decide on
these or other actions. these or other actions.
All moderation actions that restrict participation All moderation actions that restrict participation
privileges shall be immediately reported to those against privileges shall be immediately reported to those against
whom those actions take effect, to relevant administrators, whom those actions take effect, to relevant administrators,
and to the moderator team for and to the moderator team for
their review. They shall also be periodically reported to their review. They shall also be periodically reported to
the IESG. the IESG.
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the community in a manner decided by the IESG. the community in a manner decided by the IESG.
Moderators will periodically provide an aggregate report to the community on Moderators will periodically provide an aggregate report to the community on
actions taken under this policy. actions taken under this policy.
## Consistency and Conflict Resolution {#appeals} ## Consistency and Conflict Resolution {#appeals}
Administrators and moderators shall act in a manner Administrators and moderators shall act in a manner
consistent with this memo and the guidelines approved by the IESG. In cases consistent with this memo and the guidelines approved by the IESG. In cases
of disagreement over a moderation decision, anyone may take the matter up of disagreement over a moderation decision, anyone may take the matter up
with the responsible Area Director for resolution, or with the IETF chair with the responsible area director for resolution, or with the IETF Chair
if a responsible Area Director cannot be determined or is not assigned. if a responsible area director cannot be determined or is not assigned.
If the disagreement cannot be resolved by the Area Director, that person may If the disagreement cannot be resolved by the area director, that person may
then appeal to the IESG, and subsequently to the IAB using the processes then appeal to the IESG and subsequently to the IAB using the processes
stated in {{Sections 6.5.1 and 6.5.4 of !RFC2026}}. stated in {{Sections 6.5.1 and 6.5.4 of !RFC2026}}.
## Reinstatement ## Reinstatement
People and circumstances change. Individuals whose participation People and circumstances change. Individuals whose participation
privileges have been indefinitely suspended from a forum may request privileges have been indefinitely suspended from a forum may request
reinstatement. reinstatement.
Requests for reinstatement Requests for reinstatement
may be made no earlier than a year after the initial decision, and then may be made no earlier than a year after the initial decision and then
only annually afterward. only annually afterward.
Any such request must be Any such request must be
directed to the entity who made the decision (e.g., moderator team, directed to the entity who made the decision (e.g., moderator team,
working group chairs, etc.) or their successors. That party may at working group chairs, etc.) or their successors. That party may at
their discretion their discretion
reinstate someone, conditionally or unconditionally. reinstate someone, conditionally or unconditionally.
To avoid To avoid
denial-of-service attacks on IETF processes, decisions to not reinstate denial-of-service attacks on IETF processes, decisions to not reinstate
someone's participation privileges may not be appealed. someone's participation privileges may not be appealed.
Any reinstatement is a grace and not a right. Any reinstatement is a grace and not a right.
A suspension of participation privileges imposed prior to this process A suspension of participation privileges imposed prior to this process
shall be reconsidered only in shall be reconsidered only in
accordance with the processes in place at the time of the suspension, accordance with the processes in place at the time of the suspension,
even if the corresponding RFC has been formally obsoleted. even if the corresponding RFC has been formally obsoleted.
# Relationship to other IETF functions # Relationship to Other IETF Functions
## Relation to the Ombudsteam ## Relation to the Ombudsteam
Administrators and moderators shall complement the efforts of the IETF Administrators and moderators shall complement the efforts of the IETF
ombudsteam {{OT}}, whose focus on anti-harassment and operation Ombudsteam {{OT}}, whose focus on anti-harassment and operation
shall remain unchanged. Administrators and moderators should always shall remain unchanged. Administrators and moderators should always
report suspected harassment. They should nonetheless take any report suspected harassment. They should nonetheless take any
necessary actions regarding disruptive behavior. necessary actions regarding disruptive behavior.
## Relation to the IETF LLC ## Relation to the IETF LLC
The Board of Directors of the IETF Administration LLC (IETF LLC) has The Board of Directors of the IETF Administration LLC (IETF LLC) has
fiduciary duty for the overall organization, which includes the duty fiduciary duty for the overall organization, which includes the duty
to protect the organization from serious legal risk that may arise to protect the organization from serious legal risk that may arise
from the behavior of IETF participants. from the behavior of IETF participants.
This protection may include the need for the IETF LLC to take This protection may include the need for the IETF LLC to take
emergency moderation actions. These emergency actions are expected to emergency moderation actions. These emergency actions are expected to
be taken only when the IETF LLC has received legal advice that such be taken only when the IETF LLC has received legal advice that such
action is necessary, and therefore extremely rare in frequency. Some action is necessary and therefore will be extremely rare in frequency. Some
examples of where this might be necessary are: examples of where this might be necessary are:
- Someone making a credible threat of harm to other IETF participants. - Someone making a credible threat of harm to other IETF participants.
- Someone using IETF mailing lists and/or websites to share content - Someone using IETF mailing lists and/or websites to share content
where publishing that content on IETF lists and/or websites brings where publishing that content on IETF lists and/or websites brings
serious legal risk to the IETF. serious legal risk to the IETF.
- Someone making a credible threat of legal action where any form of - Someone making a credible threat of legal action where any form of
interaction with them on IETF mailing lists may have serious legal interaction with them on IETF mailing lists may have serious legal
consequences for the IETF. consequences for the IETF.
If any such action is taken, the IETF LLC should, except where If any such action is taken, the IETF LLC should, except where
limited by legal advice to the contrary, inform the IESG as soon as limited by legal advice to the contrary, inform the IESG as soon as
possible, providing full details of the subject of the action, nature possible, providing full details of the subject of the action, nature
of the action, reason for the action and expected duration. The IETF of the action, reason for the action, and the expected duration. The IETF
LLC should also inform the moderator team and IETF community, except LLC should also inform the moderator team and IETF community, except
where it receives legal advice to the contrary. where it receives legal advice to the contrary.
As such an action would be taken by the IETF LLC in order to protect As such an action would be taken by the IETF LLC in order to protect
the IETF according to its fiduciary duty, then it cannot allow that the IETF according to its fiduciary duty, then it cannot allow that
to be overridden by a decision of the moderator team or the IESG. to be overridden by a decision of the moderator team or the IESG.
The subject of any such action may request a review by the IETF LLC The subject of any such action may request a review by the IETF LLC
board, as documented in {{Section 4.7 of !RFC8711}}. Board, as documented in {{Section 4.7 of !RFC8711}}.
Any such action taken by the IETF LLC under this section of this Any such action taken by the IETF LLC under this section of this
policy is not subject to the rest of this policy. policy is not subject to the rest of this policy.
# Security Considerations # Security Considerations
The usual security considerations {{?RFC3552}} do not apply to this The usual security considerations {{?RFC3552}} do not apply to this
memo. memo.
There is the potential abuse of the moderation procedures by moderators, There is the potential abuse of the moderation procedures by moderators,
skipping to change at line 458 skipping to change at line 461
eight ways: eight ways:
1. {{prod}} requires the moderator team to first establish procedures 1. {{prod}} requires the moderator team to first establish procedures
that are intended to apply uniformly across the IETF. that are intended to apply uniformly across the IETF.
2. {{genphil}} explicitly states that viewpoints outside the rough 2. {{genphil}} explicitly states that viewpoints outside the rough
consensus are not in and of themselves disruptive. consensus are not in and of themselves disruptive.
3. {{prod}} provides transparency by requiring that moderation actions 3. {{prod}} provides transparency by requiring that moderation actions
that restrict participation privileges be immediately reported that restrict participation privileges be immediately reported
to the affected person and to the moderation team, and to the affected person and to the moderation team, and
periodically reported to the IESG. periodically reported to the IESG.
4. That same section requires that the community be informed in the case 4. {{prod}} also requires that the community be informed in the case
of suspensions lasting longer than 14 days. of suspensions lasting longer than 14 days.
5. {{appeals}} lays out an appeals process in the case of 5. {{appeals}} lays out an appeals process in the case of
disagreements. disagreements.
6. If moderators find that the procedures themselves are leading to 6. If moderators find that the procedures themselves are leading to
inappropriate moderation, {{prod}} allows them to update those procedures inappropriate moderation, {{prod}} allows them to update those procedures
in consultation with the community, and with the approval of the IESG. in consultation with the community and with the approval of the IESG.
7. If IETF participants believe that either the IESG or the IAB are not performing 7. If IETF participants believe that either the IESG or the IAB are not performing
their respective oversight functions as described in this document, they may their respective oversight functions as described in this document, they may
comment to the NomCom {{!BCP10}} or the community at large. comment to the NomCom {{!BCP10}} or the community at large.
8. Finally, if it appears that these processes are not functioning 8. Finally, if it appears that these processes are not functioning
properly, the policies stated in this memo may be amended. properly, the policies stated in this memo may be amended.
They are not set in stone. They are not set in stone.
Moderation actions are intended to limit the likelihood Moderation actions are intended to limit the likelihood
of disruptive behavior by a few IETF participants from discouraging of disruptive behavior by a few IETF participants that may discourage
participation by other IETF participants. participation by other IETF participants.
# IANA Considerations # IANA Considerations
No IANA actions are requested. This document has no IANA actions.
# Acknowledgments # Acknowledgments
This memo is based on two individual Internet-Drafts, This memo is based on two individual Internet-Drafts,
[draft-ecahc-moderation](<https://datatracker.ietf.org/doc/draft-ecahc-moderation/>) [draft-ecahc-moderation](<https://datatracker.ietf.org/doc/draft-ecahc-moderation/>)
authored by Lars Eggert, Alissa Cooper, Jari Arkko, Russ Housley and Brian E. authored by {{{Lars Eggert}}}, {{{Alissa Cooper}}}, {{{Jari Arkko}}}, {{{Russ Housley
Carpenter, and }}}, and {{{Brian E.
Carpenter}}}, and
[draft-lear-bcp83-replacement](<https://datatracker.ietf.org/doc/draft-lear-bcp83-rep lacement/>) [draft-lear-bcp83-replacement](<https://datatracker.ietf.org/doc/draft-lear-bcp83-rep lacement/>)
authored by Eliot Lear, Robert Wilton, Bron Gondwana and John R. Levine. authored by {{{Eliot Lear}}}, {{{Robert Wilton}}}, {{{Bron Gondwana}}}, and {{{John R
Robert Sayre authored . Levine}}}.
{{{Robert Sayre}}} authored
[draft-sayre-modpod-excellent](<https://datatracker.ietf.org/doc/draft-sayre-modpod-e xcellent/>), [draft-sayre-modpod-excellent](<https://datatracker.ietf.org/doc/draft-sayre-modpod-e xcellent/>),
which also originated ideas reflected in this work. Pete Resnick provided the which also originated ideas reflected in this work. {{{Pete Resnick}}} provided the
basis for how the moderators interact with list/forum leadership. basis for how the moderators interact with list/forum leadership.
These individuals contributed additional improvements: These individuals contributed additional improvements:
- Alissa Cooper - {{{Alissa Cooper}}}
- Brian Carpenter - {{{Brian Carpenter}}}
- Chris Box - {{{Chris Box}}}
- Colin Perkins - {{{Colin Perkins}}}
- David Schinazi - {{{David Schinazi}}}
- Eric Rescorla - {{{Eric Rescorla}}}
- Jay Daley - {{{Jay Daley}}}
- Joel Halpern - {{{Joel Halpern}}}
- John Klensin - {{{John Klensin}}}
- John Scudder - {{{John Scudder}}}
- Martin Thomson - {{{Martin Thomson}}}
- Melinda Shore - {{{Melinda Shore}}}
- Michael Richardson - {{{Michael Richardson}}}
- Nick Hilliard - {{{Nick Hilliard}}}
- Pete Resnick - {{{Pete Resnick}}}
- Rich Salz - {{{Rich Salz}}}
- Robert Sayre - {{{Robert Sayre}}}
- Russ Housley - {{{Russ Housley}}}
- Sean Turner - {{{Sean Turner}}}
- Simon Josefsson - {{{Simon Josefsson}}}
- Stephen Farrell - {{{Stephen Farrell}}}
- Ted Lemon - {{{Ted Lemon}}}
- Tim Bray - {{{Tim Bray}}}
<span class="insert">{{{Tim Bray}}}</span>
N.B., acknowledgment should not be taken as endorsement by the N.B., acknowledgment should not be taken as endorsement by the
individuals named above. individuals named above.
--- back --- back
# Change History of this I-D
{:aside}
> RFC Editor: Please remove this appendix before publication.
## Since draft-ietf-modpod-group-processes-11
- [clarify when changes take effect](https://github.com/larseggert/draft-ietf-modpod-
group-processes/pull/238/)
- [Refine security considerations](https://github.com/larseggert/draft-ietf-modpod-gr
oup-processes/pull/239)
- [Multi group and moderator reversal](https://github.com/larseggert/draft-ietf-modpo
d-group-processes/pull/257/files)
- [Last(?) bits from 2nd last call](https://github.com/larseggert/draft-ietf-modpod-g
roup-processes/pull/258)
## Since draft-ietf-modpod-group-processes-10
- Many editorial suggestions received during WGLC.
- [remove attendee mailing lists from moderator primary responsibility](https://githu
b.com/larseggert/draft-ietf-modpod-group-processes/pull/181)
- [Correct reference to appeals process.](https://github.com/larseggert/draft-ietf-mo
dpod-group-processes/pull/149)
[Also this.](https://github.com/larseggert/draft-ietf-modpod-group-processes/pull/2
30)
- [Clarify fora that are out of scope.](https://github.com/larseggert/draft-ietf-modp
od-group-processes/pull/197)
[Incl. attendees' lists.](https://github.com/larseggert/draft-ietf-modpod-group-pro
cesses/pull/181)
[Also this.](https://github.com/larseggert/draft-ietf-modpod-group-processes/pull/2
35)
- [Clarify WG chairs are default admins but can delegate.](https://github.com/larsegg
ert/draft-ietf-modpod-group-processes/pull/220)
- [Mod team size guidance.](https://github.com/larseggert/draft-ietf-modpod-group-pro
cesses/pull/231)
- [Chair immediately notify mods and affected parties.](https://github.com/larseggert
/draft-ietf-modpod-group-processes/pull/229)
- [Add all of the available mitigations to risks of censorship.](https://github.com/l
arseggert/draft-ietf-modpod-group-processes/pull/232)
- [Clarify AD responsibilities.](https://github.com/larseggert/draft-ietf-modpod-grou
p-processes/pull/234)
## Since draft-ietf-modpod-group-processes-09
- [Try to find another happy medium on power of moderators](https://github.com/larseg
gert/draft-ietf-modpod-group-processes/pull/147)
## Since draft-ietf-modpod-group-processes-08
- [Address timeliness and exisgent circumstances](https://github.com/larseggert/draft
-ietf-modpod-group-processes/issues/142)
- [Make clear that moderators should use their judgment on timing](https://github.com
/larseggert/draft-ietf-modpod-group-processes/pull/143)
## Since draft-ietf-modpod-group-processes-07
- [Pete Resnick issues and similar](https://github.com/larseggert/draft-ietf-modpod-g
roup-processes/issues/134)
- [Includes changes to abstract, intro, tweaks to make relationship
between admins/WG chairs clearer; makes roles clearer,
moderation team → moderator team.](https://github.com/larseggert/draft-ietf-modpod-
group-processes/pull/135)
## Since draft-ietf-modmod-group-processes-06
- [Normalize handling of moderation across all fora](https://github.com/larseggert/dr
aft-ietf-modpod-group-processes/pull/129)
- [Obsolete RFC 3934, explicit admin responsibility](https://github.com/larseggert/dr
aft-ietf-modpod-group-processes/pull/132)
## Since draft-ietf-modpod-group-processes-05
- [New attempt to address moderation/WG interactions](https://github.com/larseggert/d
raft-ietf-modpod-group-processes/pull/126)
## Since draft-ietf-modpod-group-processes-04
- [Use plain English instead of BCP 14 language](https://github.com/larseggert/draft-
ietf-modpod-group-processes/pull/120)
## Since draft-ietf-modpod-group-processes-03
- [Non-normative Examples of Disruptive Behavior](https://github.com/larseggert/draft
-ietf-modpod-group-processes/pull/121)
## Since draft-ietf-modpod-group-processes-02
- [Say which RFCs this obsoletes and updates.](https://github.com/larseggert/draft-ie
tf-modpod-group-processes/pull/105
)
- [Address issue 113](https://github.com/larseggert/draft-ietf-modpod-group-processes
/pull/116)
- [Rewrite philosophy](https://github.com/larseggert/draft-ietf-modpod-group-processe
s/pull/103)
- [Reinstatement](https://github.com/larseggert/draft-ietf-modpod-group-processes/pul
l/107)
- [Content removal is not moderation.](https://github.com/larseggert/draft-ietf-modpo
d-group-processes/pull/109)
## Since draft-ietf-modpod-group-processes-01
- [Update "Relation to the IETF LLC".](https://github.com/larseggert/draft-ietf-modpo
d-group-processes/pull/92)
- [Point to relevant IRTF material.](https://github.com/larseggert/draft-ietf-modpod-
group-processes/pull/97)
- [Add some text to explain the role of moderators.](https://github.com/larseggert/dr
aft-ietf-modpod-group-processes/pull/100)
## Since draft-ietf-modpod-group-processes-00
- [Spelling fix](https://github.com/larseggert/draft-ietf-modpod-group-processes/pull
/80)
- [Initial attempt to balance what the moderator defines and what](https://github.com
/larseggert/draft-ietf-modpod-group-processes/pull/75)
- [Scope and relationship between WG chairs and moderators](https://github.com/larseg
gert/draft-ietf-modpod-group-processes/pull/76)
- [Fix wording, spelling and capitalization.](https://github.com/larseggert/draft-iet
f-modpod-group-processes/pull/88)
- [Editorial changes to acknowledgments.](https://github.com/larseggert/draft-ietf-mo
dpod-group-processes/pull/87)
## Since draft-ecahc-moderation-01
- Content taken from
[draft-ecahc-moderation-01](https://datatracker.ietf.org/doc/draft-ecahc-moderation
/01/).
[Updated editors. Acknowledge authors of original pre-WG I-Ds.](https://github.com/
larseggert/draft-ietf-modpod-group-processes/pull/65)
# Motivation {#motivation} # Motivation {#motivation}
{{introduction}} summarized the process changes introduced by this memo. {{introduction}} summarizes the process changes introduced by this memo.
This appendix discusses the background that led to them. This appendix discusses the background that led to them.
## Background ## Background
The IETF community has defined general guidelines for The IETF community has defined general guidelines for
personal interactions in the IETF {{!RFC7154}}, and the IESG has personal interactions in the IETF {{!RFC7154}}. The IESG has
defined an anti-harassment policy for the IETF {{AHP}} for which the IETF defined an anti-harassment policy for the IETF {{AHP}} for which the IETF
community has defined anti-harassment procedures {{!RFC7776}}, community has defined anti-harassment procedures {{!RFC7776}},
empowering an ombudsteam {{OT}} to take necessary action. empowering an Ombudsteam {{OT}} to take necessary action.
Dealing with *disruptive* behavior, however, is not part of the role Dealing with *disruptive* behavior, however, is not part of the role
of the ombudsteam. {{!RFC2418}} tasks the chairs of each IETF working of the Ombudsteam. {{!RFC2418}} tasks the chairs of each IETF working
group with moderating their group's in-person meetings while group with moderating their group's in-person meetings while
{{?RFC3934}} provided chairs a procedure to help manage mailing {{?RFC3934}} provides chairs a procedure to help manage mailing
lists. An IESG statement {{MODML}} described additional guidance lists. An IESG statement {{MODML}} describes additional guidance
to working group chairs about how but not when to moderate their to working group chairs about how -- but not when -- to moderate their
lists. lists.
For IETF mailing lists not associated with a working group, another For IETF mailing lists not associated with a working group, another
IESG statement {{DP}} clarifies that the IESG tasks list administrators IESG statement {{DP}} clarifies that the IESG tasks list administrators
with moderation. And the IETF list for general discussions with moderation. And the IETF list for general discussions
has, mostly for historic reasons, a team of moderators that are not has, mostly for historic reasons, a team of moderators that are not
list administrators and operate by a different set of processes list administrators and operate by a different set of processes
{{?RFC9245}}. {{?RFC9245}}.
Note that the term "moderation" can refer both to *preemptive* Note that the term "moderation" can refer both to *preemptive*
moderation, where administrators review attempted participation before moderation, where administrators review attempted participation before
it occurs it occurs
(such as reviewing messages to a mailing list), and *reactive* moderation, (such as reviewing messages to a mailing list), and *reactive* moderation,
where administrators intervene after disruptive participation has occurred. where administrators intervene after disruptive participation has occurred.
The Historically, the
IETF historically mainly practiced reactive moderation, with a spectrum from IETF has mainly practiced reactive moderation, with a spectrum from
gentle reminders on- and off-list, all the way to suspension of posting rights gentle reminders on- and off-list, all the way to suspension of posting rights
and other ways of participating or communicating. It is up to the moderators and other ways of participating or communicating. It is up to the moderators
and administrators and administrators
to decide which mix of preemptive and reactive moderation to employ as to decide which mix of preemptive and reactive moderation to employ as
part of their procedures. part of their procedures.
In addition, {{?RFC3683}} defines a process for revoking an In addition, {{?RFC3683}} defines a process for revoking an
individual's posting rights to IETF mailing lists following a individual's posting rights to IETF mailing lists following a
community last-call of a "posting rights" action (PR-action) proposed community Last Call of a "posting rights" action (PR-action) proposed
by the IESG, often in response to complaints from the community. by the IESG, often in response to complaints from the community.
Experience and community input suggests that an evolution of the Experience and community input suggests that an evolution of the
existing processes is necessary. existing processes is necessary.
## Problems with the Previous Approach {#motive} ## Problems with the Previous Approach {#motive}
The previous approach to moderation of disruptive participation The previous approach to moderation of disruptive participation
through chairs, list administrators, and moderator teams, combined through chairs, list administrators, and moderator teams, combined
with the IESG-led process of PR-actions, has proven to be less than with the IESG-led process of PR-actions, has proven to be less than
skipping to change at line 689 skipping to change at line 603
participant who can be reasoned with and who will change their participant who can be reasoned with and who will change their
ways. ways.
- Chairs and list administrators may only enact moderation actions for - Chairs and list administrators may only enact moderation actions for
their single list, which is ill-suited when a pattern of disruptive their single list, which is ill-suited when a pattern of disruptive
behavior spans multiple lists. Also, chairs and list administrators behavior spans multiple lists. Also, chairs and list administrators
may not be fully aware of disruptive behavior that spans multiple may not be fully aware of disruptive behavior that spans multiple
lists, due to not being subscribed to some of them. lists, due to not being subscribed to some of them.
- PR-actions, which can address disruptive behavior across several - PR-actions, which can address disruptive behavior across several
lists, are cumbersome and slow, and inconsistent. This has lists, are cumbersome, slow, and inconsistent. This has
led to a situation where PR-actions are rarely used, and when they led to a situation where PR-actions are rarely used, and when they
are used, they are perceived as very heavy-handed. are used, they are perceived as very heavy-handed.
- For a given mailing list, participants may not feel comfortable - For a given mailing list, participants may not feel comfortable
reporting disruptive behavior to a chair or list administrator, for reporting disruptive behavior to a chair or list administrator, for
various reasons. For mailing lists not associated with working various reasons. For mailing lists not associated with working
groups, list administrators are not even publicly identified - they groups, list administrators are not even publicly identified -- they
can only be contacted through an anonymous alias address. This can only be contacted through an anonymous alias address. This
exacerbates the problem, because participants may not be exacerbates the problem, because participants may not be
comfortable reporting disruptive behavior to an anonymous party. comfortable reporting disruptive behavior to an anonymous party.
- The IETF offers participation not only through in-person meetings - The IETF offers participation not only through in-person meetings
and mailing lists, which are the two channels of participation for and mailing lists, which are the two channels of participation for
which moderation processes are currently defined. IETF business which moderation processes are currently defined. IETF business
also happens in chat groups, remote meeting participation also happens in chat groups, remote meeting participation
systems, virtual meetings, wikis, GitHub repositories, and more. systems, virtual meetings, wikis, GitHub repositories, and more.
How disruptive behavior is moderated in these fora is currently How disruptive behavior is moderated in these fora is currently
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